| 8:30-11:30 a.m. |
Concurrent education sessions
E&O risk management overview and
program development
Judith G. Durst, CPIW, CIC, CPCU, AU, ARe
Top 10 misunderstood coverages
Steven D. Lyon, CPCU, CIC, CRM, AAI,
ARM, CRIS, AIS
|
| 12-2 p.m. |
Awards luncheon
—CIC/CISR ceremony
—Company of the Year Award presentations |
| 2-5 p.m. |
Concurrent education sessions
E&O client life cycle and coverage issues
Judith G. Durst, CPIW, CIC, CPCU, AU, ARe.
Insurance to value: does anyone insure
to value anymore?
Steven D. Lyon, CPCU, CIC, CRM, AAI, ARM,
CRIS, AIS |
| 4:30-6 p.m. |
Cocktail reception in trade show |
8:30-11:30 a.m. |
Concurrent education sessions
Street-level ethics
Judith G. Durst, CPIW, CIC, CPCU, AU, ARe
Generating revenue through
service excellence
Debra Titus, Dale Carnegie Training |
| 12-2 p.m. |
Industry luncheon
—ACSR ceremony
—CEO/industry panel featuring:
New Hampshire Insurance Commissioner Roger Sevigny; John B. Gray, Sr. VP, General Reinsurance Corp.; Chris Henchey, VP of MVP Healthcare NH; Marita Zuraitis, President, P&C Cos., Hanover Insurance |
